Refund policy

At ANAANNA, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The product must be returned in its original packaging.
• Proof of purchase is required.

Items showing signs of misuse, damage, or unauthorized modifications may not qualify for a refund.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method. Processing times may vary depending on your financial institution.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We will work quickly to resolve the issue.

Non-Returnable Items

Certain products may not be eligible for return for hygiene, safety, or other applicable reasons.

Contact

Email: hello@anaanna.com

Phone: +1 (757) 926-9544